Community Management

Areas of expertise
  • Community Management
  • Community Engagement
  • Social Selling

Our in-house Community Management Department ensures that every comment counts. We manage communities based on strategic and creative guidelines. We take over Customer Service traffic to make your audience feel appreciated. We ensure creative and strategic community management and communication with the audience, making every comment count. We are proactive and take over Customer Service traffic to make the audience feel appreciated. Plus we know how to sell while in touch with them.

Community Management


The comments we enjoy the most make it rain likes and…quickly end any unnecessary debates. We speak the language of the brand. When necessary, we moderate round the clock. Our long-time clients include banks, car makes and beauty brands.



Community Engagement


Knowing that engaged fans are natural brand ambassadors, we give them much attention. We join in and moderate discussions. Moderation is entirely made up by people who love to chat. We often use GIFs or images dedicated to a particular brand and propose a detailed moderation plan when we present the campaign.

Social Selling


Social media is not just about communication and image but also space for effective product sales. Our services are a digital extension of the Customer Service Centre, and the scripts we write in partnership with the client help finalise the sale.